PSY FPX 8720 Assessment 2 Leadership and diversity

Student Name

Capella University

PSY FPX 8720 Psychology of Leadership

Prof. Name:

Date

Leadership and Diversity

Addressing Lack of Diversity and Cultural Awareness

Today’s society is marked by its diversity, showcasing a wide array of cultural backgrounds. Navigating this diversity, particularly in the ever-changing business environment, can present challenges for those who are not well-versed in cross-cultural interactions. Unfortunately, resistance to change often complicates efforts to cultivate a multicultural workforce, highlighting the necessity for leaders with multicultural expertise. Successful organizations are guided by leaders who promote openness and acceptance in the workplace, appreciating each individual’s skills, beliefs, and cultural heritage. Clear communication and understanding form the foundation for productive relationships, both within the workplace and beyond. Respect for diversity and a readiness to learn from others are crucial for creating a genuinely inclusive organizational environment.

A Case Study in Shanghai

An examination of a company based in Shanghai reveals troubling patterns. Two Caucasian male leaders, John and Joe, seem to favor personal connections over merit in their hiring practices, fostering an environment of favoritism. This approach not only undermines the credibility of leadership but also perpetuates feelings of exclusion among other team members. Gertrude, a German female employee, has voiced concerns regarding exclusion and a lack of representation in decision-making processes, underscoring systemic issues within the organization.

Implications of Leadership Behavior

The leadership shortcomings of John and Joe extend beyond hiring biases to include cultural insensitivity and gender discrimination. Their actions compromise the company’s commitment to diversity and inclusion, eroding trust and impeding organizational performance. Effective leadership requires emotional intelligence and cross-cultural competence, qualities that are notably absent in this situation.

Applying GLOBE Framework

The GLOBE project provides valuable insights into the cultural influences on leadership styles and organizational practices. Understanding cultural dimensions can guide the development of leadership strategies tailored to diverse contexts. For example, while Anglo cultures may value egalitarian leadership, Confucian Asian cultures tend to prioritize hierarchical structures. Aligning leadership styles with cultural expectations can enhance engagement and performance.

Recommendations for Improvement

To address these challenges, organizations must prioritize cultural training for both leaders and staff. Embracing diversity involves creating an inclusive environment where all voices are acknowledged and respected. Implementing reward systems for effective diversity management and empowering employees in decision-making processes can further improve organizational effectiveness.

Conclusion

In an increasingly globalized world, diversity is not merely a moral obligation but also a strategic advantage. Effective leadership involves recognizing and valuing the diverse perspectives and talents that individuals contribute. By fostering inclusivity and embracing cultural diversity, organizations can unlock their full potential and thrive in a dynamic global landscape.

References

Fernandez, C. S. P., Peterson, H. B., Holmstrom, S. W., & Connolly, A. (2012). Developing emotional intelligence for healthcare leaders. https://doi.org/10.5772/31940

GLOBE Foundation. (n.d.). Global Leadership & Organizational Behavior Effectiveness (GLOBE) Project. Retrieved from https://globeproject.com/study_2004_2007?page_id=data#data

House, R. J., Javidan, M., Hanges, P. J., & Dorfman, P. W. (2002). Understanding cultures and implicit leadership theories across the globe: An introduction to project GLOBE. Journal of World Business, 37(1), 3-10. https://doi.org/10.1016/S1090-9516(01)00069-4

Shaban, A. (2016). Managing and leading a diverse workforce: One of the main challenges in management. Procedia – Social and Behavioral Sciences, 230, 76-84. https://doi.org/10.1016/j.sbspro.2016.09.010