PSY FPX 6740 Assessment 3 Human Resource Development and Training, A Case Study

Student Name

Capella University

PSY FPX 6740 Industrial/Organizational Psychology Practices in Personnel and Human Resource Management

Prof. Name:

Date

Case Study Intro

This case study explores the informal team-building practices of hazing and pranks within athletics, specifically focusing on the National Football League (NFL). It distinguishes between harmless pranks and actions that may contribute to hostile work environments, utilizing specific examples and legal principles. A prominent case highlighted is that of Jonathan Martin, who departed from the Miami Dolphins due to ongoing bullying during his rookie season, which was worsened by the lack of intervention from coaches.

Case Study Ethics and Fairness

The NFL launched an external investigation to ensure fairness, given its dual role as both the representative of the victim and the accused. However, the high-profile nature of the case and the public defense of the accused parties raised ethical questions. Factors such as Martin’s mental health history, Incognito’s previous violent behavior, and Martin’s limited athletic experience may have shaped perceptions regarding the harassment.

Training Needs and Gaps

The primary training needs focus on understanding the legal implications of harassment and bullying. All stakeholders, including team coaches, managers, and players, should be informed about relevant laws and associated risks. While some degree of teasing or pranking may continue due to the culture of athletics, education is essential to clarify acceptable behavior boundaries, particularly in relation to Title VII of the Civil Rights Act of 1964.

Intent of Training and Desired Outcomes

The goal of the training is to foster cultural change by defining desired values and behaviors while linking them to accountability. Participants should understand the limits of acceptable behavior, be aware of the procedures for addressing inappropriate conduct, and recognize the organization’s zero-tolerance policy regarding bullying and excessive hazing.

Training Contents

The training program should encompass legal considerations, organizational values, appropriate responses to harassment, and strategic steps for implementing change. It may include seminars led by legal experts, case studies, and interactive discussions designed to create a supportive environment for reporting issues.

Relationship between Bullying and Performance

Research indicates a negative correlation between workplace bullying and job satisfaction, which can lead to counterproductive work behaviors and depression. In the context of sports, bullying can adversely affect player performance, as demonstrated in Martin’s case, impacting team dynamics and overall success.

Measuring Success

Success will be assessed using Kirkpatrick’s Model, which evaluates reactions, skill development, behavior change, and measurable outcomes such as player retention and rookie surveys regarding inclusion and team cohesion.

Conclusion

This case study underscores the prevalence of harassment and bullying in athletics and highlights the necessity of awareness, training, and commitment to fostering cultural change. Regular evaluations will be essential to monitor progress and address ongoing challenges.

References

Clark, R., Kimbell, J., Philpot, D., & Terry, N. (2016). Hazing and bullying in the NFL. Journal of Business Cases and Applications, 16(1), 1–19.

Devonish, D. (2013). Workplace bullying, employee performance and behaviors: The mediating role of psychological well-being. Retrieved from [link]