Student Name
Chamberlain University
POLI-330: Political Science
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Date
The COVID-19 pandemic exposed significant weaknesses within healthcare systems, including gaps in infrastructure, disparities in care, and shortcomings in disaster preparedness (Chao et al., 2021). Patients with various conditions faced barriers to accessing necessary care, while healthcare providers, including nurses, struggled to deliver quality services across settings such as home-based, hospice, and community care (Johnston et al., 2021). Telehealth emerged as a promising alternative; however, existing telehealth policies present numerous challenges (Shaw et al., 2020). This paper seeks to examine telehealth policy issues and advocate for actionable recommendations to Congress. It highlights the importance of addressing these challenges to facilitate legislative changes for improving telehealth access and utilization.
Telehealth services in the United States, while effective during the COVID-19 pandemic, remain largely provisional (Shrank et al., 2021). For instance, the number of telehealth users surged from 1.7 million per week to 9 million but declined sharply post-pandemic (Shaw et al., 2020). Despite the willingness of patients to continue using these services, policies have not been established to make telehealth a permanent feature of the healthcare system.
This issue is particularly urgent in rural or remote areas, where approximately 42% of patients already face significant barriers to care (Wegermann et al., 2021). Without immediate intervention, healthcare access disparities and related health outcomes will likely worsen. Restricted access to care during the pandemic resulted in over 42,985 cases and 1,062 deaths related to opioid use disorders in rural North Carolina alone (Hughes et al., 2021). Furthermore, telehealth policies that restrict services to video-only platforms create additional barriers for patients lacking reliable internet access. Studies suggest that audio-based services could address this gap, as they are both cost-effective and accessible (Shaw et al., 2020).
Challenges | Data/Findings | Impact |
---|---|---|
Lack of Permanent Policies | Telehealth usage peaked at 13,000 users during the pandemic but dropped sharply due to temporary measures (Shaw et al., 2020). | Patients in underserved areas lose access to critical healthcare services. |
Barriers to Access | 42% of rural patients struggle with healthcare access due to IT and network limitations (Wegermann et al., 2021). | Higher mortality rates and worsened healthcare outcomes in remote areas. |
Cost Ineffectiveness | Video-based care costs $48.43 per dyad/week compared to $6.9 for audio-based care (Shaw et al., 2020). | Increased healthcare costs and financial strain on providers and patients. |
Making telehealth services permanent faces numerous challenges, including licensing barriers, policy gaps for audio services, and rising healthcare costs. Regulatory hurdles further impede the widespread adoption of telehealth. For example, over 30% of healthcare providers struggled to obtain telehealth licenses, leading to delayed care and increased mortality (Gajarawala & Pelkowski, 2021). To resolve these issues, policies must ease licensure requirements and eliminate restrictions imposed by Federally Qualified Health Centers (FQHCs).
The economic impact of telehealth is another pressing issue. With nearly 8.95 million uninsured individuals in the U.S. and healthcare costs rising annually by 5.5%, telehealth offers a cost-saving alternative (Shrank et al., 2021). For example, healthcare providers save $19 to $21 per telemedicine visit, while the system could save $32 billion annually by reducing avoidable ER visits (Fortune, 2021; UHG, 2021). These potential benefits highlight the need for permanent telehealth policies that address licensing, costs, and service accessibility.
Issue | Evidence/Findings | Recommendations |
---|---|---|
Licensing Barriers | 30% of providers experience delays in telehealth licensure (Gajarawala & Pelkowski, 2021). | Streamline licensure processes and reduce FQHC restrictions. |
Service Accessibility | Audio-only services can reduce costs from $48.43 to $6.9 per week (Shaw et al., 2020). | Expand telehealth policies to include audio-based services. |
Economic Viability | Telehealth could save $32 billion annually by reducing ER visits (UHG, 2021). | Incentivize telehealth adoption through subsidies and reimbursement policies. |
To advocate for telehealth policy reform, I propose engaging with Congress members Lauren Underwood, Cheri Bustos, Doris Matsui, and Mike Thompson. Lauren Underwood’s background as a nurse positions her as a strong advocate for improving healthcare access through telehealth (Underwood, 2021). Similarly, Cheri Bustos, known for her support of telehealth legislation, has demonstrated her commitment through her voting record and public statements (Bustos, 2021). Representatives Doris Matsui and Mike Thompson have also shown dedication to expanding telehealth services and addressing Medicare restrictions (Jercich, 2021).
To address telehealth policy challenges, the following recommendations are proposed:
Buston, C. (2021). Bustos helps pass $8.3 billion coronavirus funding package – Congresswoman Cheri Bustos. Congresswoman Cheri Bustos. https://bustos.house.gov/bustos-helps-pass-8-3-billion-coronavirus-funding-package/
Chao, G., Li, K., Zhu, Z., McCullough, J., Thompson, M., & Claflin, J. et al. (2021). Use of telehealth by surgical specialties during the COVID-19 pandemic. JAMA Surgery. https://doi.org/10.1001/jamasurg.2021.0979
Fortune. (2021). Telemedicine market size, share, growth & trends [2020-2027]. Fortunebusinessinsights.com. https://www.fortunebusinessinsights.com/industry-reports/telemedicine-market-101067
Gajarawala, S., & Pelkowski, J. (2021). Telehealth benefits and barriers. The Journal for Nurse Practitioners, 17(2), 218-221. https://doi.org/10.1016/j.nurpra.2020.09.013
Hughes, P., Verrastro, G., Fusco, C., Wilson, C., & Ostrach, B. (2021). An examination of telehealth policy impacts on initial rural opioid use disorder treatment patterns during the COVID‐19 pandemic. The Journal of Rural Health. https://doi.org/10.1111/jrh.12570
Jercich, K. (2021). In telehealth hearing, House committee weighs access against cost. Healthcare IT News. https://www.healthcareitnews.com/news/telehealth-hearing-house-committee-weighs-access-against-cost
Johnston, R., Kobb, R., Marty, C., & McVeigh, P. (2021). VA video telehealth and training programs during the COVID-19 response. Telehealth and Medicine Today. https://doi.org/10.30953/tmt.v6.241
Shrank, W., DeParle, N., Gottlieb, S., Jain, S., Orszag, P., Powers, B., & Wilensky, G. (2021). Health costs and financing: challenges and strategies for a new administration. Health Affairs, 40(2), 235-242. https://doi.org/10.1377/hlthaff.2020.01560
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