NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Interview with a Healthcare Professional

Conducting interviews with healthcare experts is a valuable approach to gaining insights into the diverse populations served by healthcare organizations and their healthcare needs. By combining healthcare data with the real-world experiences of healthcare professionals, more effective strategies and plans can be developed. Understanding how healthcare professionals typically communicate with patients, especially those from racially and ethnically diverse backgrounds, is essential to provide them with adequate health information for informed decision-making (Author, Year).

Strategies for Addressing Identified Healthcare Needs

Various strategies can be employed to identify the healthcare needs of a community, including interviews with healthcare professionals and community leaders, stakeholder meetings, surveys, and demographic data analysis. According to Aron (2019), the Plan-Do-Study-Act (PDSA) cycle is a powerful tool for accelerating organizational improvement. In clinical settings, the PDSA cycle is used to assess the quality of care and determine if improvements or changes are necessary. An external evaluator can assist organizations in planning and implementing changes and then assessing their success.

Benefits of Adhering to National CLAS Standards

The National CLAS Standards create a framework for delivering services that respect patients’ preferences and communication needs while being culturally and linguistically appropriate. These standards can improve the ability to work and communicate effectively in multicultural settings, ultimately contributing to reducing healthcare disparities and achieving health equity. They help healthcare professionals learn from patients with different perspectives and beliefs, remain open to patients’ thoughts, and connect with their backgrounds (Annalee A, 2022).

Criteria for Evaluating the Strategies

To evaluate the effectiveness of strategies, program organizers should consider questions such as “What achievements has the organization made during this period?” “How many diabetic patients were served?” and “What challenges positively influenced program implementation?” As Dineen-Griffin et al. (2019) suggest, healthcare organizations can either hire an external evaluator or assign an internal staff member to evaluate the efficiency and effectiveness of healthcare systems for future decision-making. The Organization for Economic Co-operation and Development (OECD) DAC defines six evaluation criteria: relevance, soundness, effectiveness, efficiency, impact, and sustainability, along with two principles for their application (Alcayna and O’Donnell, 2022).

Organization’s Strengths in Addressing National CLAS Standards

The West Virginia College hospital’s commitment to implementing and adhering to the National CLAS Standards has led to significant efforts to address healthcare disparities and meet the needs of vulnerable populations, such as the African American community. Successful implementation of the National CLAS Standards requires organizational commitment. The National CLAS Standards have contributed to raising awareness of the need for culturally and linguistically appropriate services (U.S. Department of Health & Human Services, 2022).

Challenges of Organization in Addressing National CLAS Standards

Challenges in implementing the National CLAS Standards include the need for additional resources and guidance on interpreting and applying the standards. Failure to implement the standards can lead to adverse patient outcomes and financial burdens resulting from errors and failures that the National CLAS Standards could mitigate. According to a study by Isoherranen et al. (2019), inconsistencies in accountability measures and communication issues within healthcare organizations are obstacles to effectively implementing the National CLAS Standards. If nursing staff are not familiar with the local language, significant communication difficulties may arise when dealing with local patients.

Conclusion

Identifying healthcare needs leads to prioritized needs, allocation of resources to address healthcare disparities, and improvements in healthcare. It also enables the target audience to participate and foster collaboration and creativity.

References

Alcayna, T., & O’Donnell, D. (2022). How much global climate adaptation finance is targeting the health sector? European Journal of Public Health, 32(Supplement_3). https://doi.org/10.1093/eurpub/ckac129.146

Annalee A., M. (2022). A culturally competent patient care: A review of the CLAS standards. International Archives of Public Health and Community Medicine, 6(2). https://doi.org/10.23937/2643-4512/1710077

Aron, D. C. (2019). The complexity of context. Complex systems in medicine, 101–114. https://doi.org/10.1007/978-3-030-24593-1_9

NURS FPX 5003 Assessment 2 Interview Of Health Care Professional

Isoherranen, K., O’Brien, J. J., Barker, J., Dissemond, J., Hafner, J., Jemec, G. B. E., Kamarachev, J., Läuchli, S., Montero, E. C., Nobbe, S., Sunderkötter, C., & Velasco, M. L. (2019). Atypical wounds: Best clinical practice and challenges. Journal of Wound Care, 28(Sup6), S1–S92. https://doi.org/10.12968/jowc.2019.28.sup6.s1

U.S. Department of Health & Human Services. (2022). National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. Retrieved from https://www.minorityhealth.hhs.gov/Assets/PDF/TCH%20Resource%20Library_CLAS%20CLC%20CH.pdf