Student Name
Capella University
NURS-FPX4045 Nursing Informatics: Managing Health Information and Technology
Prof. Name:
Date
The selected technological topic is telehealth videoconferencing systems, chosen due to their significant impact on improving patient access to healthcare, promoting patient safety, and enhancing care quality outcomes. These systems have become increasingly vital in rural and underserved communities, where access to healthcare providers may be limited. By reducing geographical and logistical barriers, telehealth technologies support the delivery of timely and patient-centered care.
What makes videoconferencing systems particularly compelling is their ability to facilitate real-time communication between patients and healthcare providers. This fosters continuity of care and can significantly reduce hospital readmissions. To investigate this topic, databases such as PubMed, CINAHL, and ScienceDirect were used. Search terms included “telehealth videoconferencing in nursing,” “videoconferencing system and patient safety,” and “telehealth technology in quality care,” ensuring a robust review of peer-reviewed literature relevant to nursing and interdisciplinary healthcare practices.
Annotated Source | Implications for Nursing Practice | Key Takeaways |
---|---|---|
Ådnanes et al. (2024) conducted a scoping review of videoconferencing (VC) for child and adolescent mental health services. It analyzed 22 articles across seven countries. The study found VC enhances access to mental health services, promotes timely interventions, and supports collaboration between professionals. However, it raises concerns about building therapeutic relationships via screens. | Nurses working with vulnerable pediatric populations benefit from enhanced access to specialists and faster intervention timelines. The ability to collaborate with mental health and welfare providers improves integrated care. | VC improves access and interprofessional collaboration but may hinder rapport building. It supports child-focused nursing practices and promotes timely care. |
Cubo et al. (2021) reviewed 26 videoconferencing platforms used in telemedicine, with a focus on security, compliance, and usability. VC was shown to increase patient safety and access to neurological care, especially during crises. It also warned of data privacy risks. | Nurses managing chronic conditions benefit from teleconsultations and patient education. Real-time VC enables better decision-making, chronic care monitoring, and protects staff and patient safety. | Selection of secure VC platforms is critical. Telehealth boosts care continuity and allows for remote specialist input but requires strong cybersecurity safeguards. |
Newbould et al. (2021) explored the use of VC in long-term care facilities. Their realist evaluation found that organizational culture, leadership, and staff experience were crucial to successful implementation. VC improved safety through quicker access to care and enhanced expertise. | Nurses in care homes gain rapid access to clinical advice and specialist support, especially during off-hours. Leadership and training are essential to successful integration. | Organizational readiness affects VC adoption. Training, communication culture, and leadership drive success. Supports coordinated care in elderly populations. |
Payne & Clarke (2023) explored how UK general practitioners use VC in urgent care post-COVID. GPs reported improved triage accuracy and trust in early patient assessments. VC enabled quicker referrals and increased visual evaluation capabilities. | Nursing teams benefit from improved triage and diagnostic support. VC fosters trust, third-party involvement, and continuity in fast-paced environments. | VC is effective in urgent care. It supports triage, enhances rapport, and allows for interdisciplinary input even under pandemic restrictions. |
Tenfelde et al. (2023) studied patient satisfaction with VCs, emphasizing physician communication, low technical disruption, and accessibility. Age and gender had limited impact, but engagement and tech quality significantly influenced satisfaction. | For nurses, effective VC communication builds patient trust, improves follow-ups, and encourages patient-centered care. Remote monitoring and education are also enhanced. | Success relies on communication skills and minimal technical issues. VC supports safe, effective, and equitable care delivery across settings. |
The integration of Artificial Intelligence (AI) with videoconferencing systems presents promising enhancements in both patient care and nursing workflows. AI-powered tools help triage patients by analyzing symptoms and flagging urgent cases, leading to faster care decisions. Real-time captioning technology aids patients with hearing impairments by converting audio to text during consultations (Burrell, 2023). Furthermore, AI-driven analytics can track patient health trends, enabling early detection of issues and reducing readmission rates.
Tenfelde et al. (2023) highlighted the importance of minimizing technical issues and maintaining strong communication to achieve higher patient satisfaction. AI tools can assist by resolving real-time technical glitches and improving video quality, thus enhancing engagement. AI chatbots, another tool in this domain, provide instant information for routine queries and medication management, easing nurses’ workloads and allowing more time for personalized care (Burrell, 2023). These innovations enable a more seamless, accessible, and efficient healthcare experience for patients and providers alike.
The analyzed literature collectively indicates that videoconferencing systems are a valuable technology in modern healthcare, particularly within nursing practice. They enhance patient access, promote interdisciplinary collaboration, and improve patient safety and care quality. Real-time consultations support decision-making and enable prompt interventions, especially critical in mental health, chronic illness, urgent care, and elder care settings.
However, successful implementation requires careful consideration of cybersecurity risks, technological infrastructure, and communication quality (Cubo et al., 2021). Nurses must receive adequate training to effectively use telehealth platforms, and leadership engagement is essential to foster an organizational culture that supports digital innovation (Payne & Clarke, 2023).
Integrating AI tools further enhances the potential of videoconferencing by streamlining communication, aiding triage, and enabling personalized patient interactions. These improvements help reduce the burden on healthcare systems and support a more proactive and efficient nursing workflow (Burrell, 2023). Overall, telehealth and AI together present a future-ready solution for patient-centered care delivery.
Ådnanes, M., Kaasbøll, J., Kaspersen, S. L., & Krane, V. (2024). Videoconferencing in mental health services for children and adolescents receiving child welfare services: A scoping review. BMC Health Services Research, 24(1). https://doi.org/10.1186/s12913-024-11157-y
Burrell, D. N. (2023). Dynamic evaluation approaches to telehealth technologies and artificial intelligence (AI) telemedicine applications in healthcare and biotechnology organizations. Merits, 3(4), 700–721. https://doi.org/10.3390/merits3040042
Cubo, E., Arnaiz-Rodriguez, A., Arnaiz-González, Á., Díez-Pastor, J.-F., Spindler, M., Cardozo, A., Garcia-Bustillo, A., Mari, Z., & Bloem, B. R. (2021). Videoconferencing software options for telemedicine: A review for movement disorder neurologists. Frontiers in Neurology, 12. https://doi.org/10.3389/fneur.2021.745917
Newbould, L., Ariss, S., Mountain, G., & Hawley, M. S. (2021). Exploring factors that affect the uptake and sustainability of videoconferencing for healthcare provision for older adults in care homes: A realist evaluation. BMC Medical Informatics and Decision Making, 21(1). https://doi.org/10.1186/s12911-020-01372-y
Payne, R., & Clarke, A. (2023). How and why are video consultations used in urgent primary care settings in the UK? A focus group study. BJGP Open, 7(3). https://doi.org/10.3399/bjgpo.2023.0025
Tenfelde, K., Bol, N., Schoonman, G., Erik, J., & Antheunis, M. L. (2023). Exploring the impact of patient, physician and technology factors on patient video consultation satisfaction. Digital Health, 9. https://doi.org/10.1177/20552076231203887
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