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D221 Task 1 Practice Improvement Plan for Medication Safety

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Western Governors University

D221 Organizational Systems and Healthcare Transformation

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D221 Task 1 Practice Improvement Plan for Medication Safety

Discuss a System-Level Safety Concern in a Healthcare Setting Using SBAR Format

Situation

Medication administration is a critical responsibility of bedside nurses, encompassing the accurate dispensing of medication, monitoring for adverse reactions, considering potential drug interactions, and ensuring dual verifications when necessary. Medication errors in healthcare settings pose significant risks to patient safety. According to Tariq et al. (2023), medication errors in the United States result in 7,000 to 9,000 deaths annually, with countless additional patients experiencing adverse reactions that often go unreported. These errors not only jeopardize patient safety but also negatively affect healthcare staff morale and the institution’s reputation. Addressing medication errors is essential to safeguarding patients and maintaining trust in healthcare systems.

Background

Data Supporting the Need for Change

Medication errors rank among the most frequent medical mistakes, affecting at least 1.5 million individuals each year (Grissinger, 2019). The financial burden of treating drug-related injuries in hospitals is estimated at a minimum of $3.5 billion annually, excluding lost productivity and additional healthcare costs. When including broader costs, medication error-related morbidity and mortality are estimated to cost around $77 billion yearly. Approximately 41% of Americans have encountered medication errors, with about 530,000 injury cases reported annually in outpatient clinics. These statistics highlight the urgent need for improved medication safety protocols to minimize patient harm.

Relevant National Patient Safety Standards

Two critical national safety standards related to this issue are patient identification and safe medication use, as emphasized by the Joint Commission’s National Patient Safety Goals. Before administering medications, nurses must verify the patient’s identity using identifiers such as name bands, medical record numbers, and birthdates. Furthermore, confirming allergies and potential adverse effects prior to medication administration helps ensure patient safety and prevents harm.

Assessment

Impact on Patients and Healthcare Setting

Patients inherently trust healthcare providers to deliver treatments that improve their health and well-being. Medication errors disrupt this trust, potentially causing physical harm and damaging the therapeutic relationship. Such errors also erode patient confidence in healthcare institutions and diminish the facility’s reputation. Beyond the personal impact, these errors can result in substantial financial losses for healthcare organizations and may jeopardize the professional licenses of involved staff members.

Impact AreaDescription
PatientsRisk of physical harm, adverse reactions, loss of trust in providers
StaffIncreased stress, potential professional disciplinary actions
OrganizationFinancial losses, damaged reputation, increased liability risks

Recommendation

Evidence-Based Practice Change

To mitigate medication errors, implementing Electronic Medication Administration Records (eMAR) alongside Barcode Medication Administration (BCMA) is recommended. These technologies are aligned with high-reliability organizational principles, enhancing patient safety by reducing errors, ensuring compliance, and improving administration accuracy. Truitt et al. (2016) demonstrated that after adopting these technologies, medication error rates decreased significantly—from 0.26% to 0.20%, representing a notable improvement in safety outcomes.

Potential Barriers to Implementation
BarrierDescription
Delays in Emergency MedicationEmergency situations may impede timely medication administration due to system processes
Staff Knowledge DeficitLack of adequate training on eMAR and BCMA can lead to improper usage and safety concerns
Interventions to Overcome Barriers

To address knowledge gaps, comprehensive and ongoing training programs should be implemented for all healthcare personnel. Keeping staff updated on system upgrades and workflow changes is essential for maintaining competency. For emergency situations, immediate access to “crash carts” stocked with essential medications ensures timely administration without compromising safety protocols.

Importance of Shared Decision-Making

Engaging all stakeholders—such as hospital administrators, clinicians, and nursing staff—in decision-making fosters a collaborative environment that supports successful implementation. Reducing medication errors can save healthcare facilities millions of dollars annually (NIH, 2020). These savings can be reinvested into critical resources, such as advanced medical equipment, staff education, and recruitment efforts, thus improving overall care quality.

Outcome Measurement

Tracking medication error incident reports before and after eMAR and BCMA implementation will provide measurable evidence of the intervention’s effectiveness. A reduction in error reports would indicate improved medication safety and validate the success of these systems.

Current Care Delivery Model

The functional nursing care delivery model is currently in use, wherein nurses perform specific tasks rather than providing holistic, personalized care. Parreira et al. (2021) note that this model may hinder communication among team members and limit individualized patient attention. Responsibilities are divided among different healthcare workers, for example, phlebotomists performing lab draws ordered by providers.

Impact of Recommended Change on Care Delivery Model

Integrating eMAR and BCMA within the functional nursing model would streamline workflows, improve medication administration accuracy, and enhance coordination among healthcare team members. This integration would reduce errors, strengthen nurse-patient relationships, and ultimately lead to better patient outcomes and a stronger organizational reputation.

Summary Table: SBAR for Medication Safety Concern

SBAR ComponentKey Points
SituationMedication errors risk multiple patients’ safety; nurses responsible for accurate administration and verification
BackgroundHigh prevalence and cost of medication errors; national safety standards emphasize patient ID and safe medication use
AssessmentErrors harm patients, staff, and organizations through physical injury, mistrust, financial loss, and legal risks
RecommendationImplement eMAR and BCMA; provide staff training; ensure emergency medication access; engage stakeholders; measure errors

References

Grissinger, M. (2019). Medication errors. AMCP.org. https://www.amcp.org/about/managedcare-pharmacy-101/concepts-managed-care-pharmacy/medication-errors

NIH. (2020). Medical errors and patient safety. National Library of Medicine. https://www.ncbi.nlm.nih.gov/

Parreira, P., Santos-Costa, P., Neri, M., Marques, A., Queirós, P., & Salgueiro-Oliveira, A. (2021, February 21). Work methods for nursing care delivery. International Journal of Environmental Research and Public Healthhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC7924841/

D221 Task 1 Practice Improvement Plan for Medication Safety

Tariq, R. A., Scherbak, Y., Sinha, A., & Vashisht, R. (2023). Medication dispensing errors and prevention. StatPearlshttps://www.ncbi.nlm.nih.gov/books/NBK519065/

Truitt, E., Thompson, R., Blazey-Martin, D., NiSai, D., & Salem, D. (2016, June). Effect of the implementation of Barcode Technology and an electronic medication administration record on Adverse Drug Events. Hospital Pharmacyhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC4911988/

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