BUS FPX 4126 Assessment 1 Organizational Structure

BUS FPX 4126 Assessment 1 Organizational Structure

Student Name

Capella University

BUS-FPX4126 Health Care Information Management

Prof. Name:

Date

AxessPointe Community Health Center: An Overview

AxessPointe Community Health Center (API) is a not-for-profit Federally Qualified Health Center situated at 1400 S. Arlington St., Suite 38, Akron, OH 44306. Established in 1994, AxessPointe is dedicated to public health, representing the Ohio Association of Community Health Centers (OACHC). As a patient-centered medical home (PCMH) accredited by the National Committee for Quality Assurance (NCQA), the center primarily serves uninsured and underserved populations across Summit and Portage counties. It provides medical, dental, behavioral health, and pharmacy services. Additionally, AxessPointe partners with Portage Path Behavioral Health to extend medical services to Portage Path patients. Community outreach initiatives include insurance enrollment assistance, a food pantry, and personal hygiene support led by Community Health Workers (API, 2021).

Roles and Responsibilities of Health Information Management Professionals

Health Information Management (HIM) professionals at AxessPointe play pivotal roles in ensuring operational efficiency. The IT department, with two employees, manages electronic health records (EHRs) and resolves communication system errors to maintain seamless operations (Burke & Weill, 2019). The Billing Department, comprising a Billing Manager, Billing Specialist, and Medical Records Technicians, ensures accurate patient documentation and billing processes (Jones, 2015). In the Quality Department, two Registered Nurses oversee data for quality improvement initiatives, manage incentive programs, and provide EHR training for clinical staff (Knox et al., 2015).

Challenges of Health Information Management Professionals

HIM professionals at AxessPointe encounter significant challenges, including understaffing and outdated technology, which hinder communication and efficiency. Addressing these issues is essential for enhancing patient safety and organizational performance (Ammenwerth et al., 2003). Future challenges focus on adopting effective data management strategies to leverage technological advancements and improve patient outcomes (Dash et al., 2019).

Conclusion

AxessPointe Community Health Center continues to address the evolving healthcare needs of its community through its robust service offerings and commitment to quality care. By overcoming technological and operational challenges, the center upholds its mission of providing accessible and comprehensive care across Northeast Ohio.

References

Abrams, K., Balan-Cohen, K., & Durbha, P. (2018, August 15). Growth in outpatient care. Deloitte Insights.

Ammenwerth, E., Gräber, S., Herrmann, G., Bürkle, T., & König, J. (2003). Evaluation of health information systems—problems and challenges. International Journal of Medical Informatics, 71(2–3), 125–135. https://doi.org/10.1016/s1386-5056(03)00131-x

Burke, J., & Weill, P. (2019). IT governance and health information systems. Springer.

BUS FPX 4126 Assessment 1 Organizational Structure

Dash, S., Shakyawar, S. K., Sharma, M., & Kaushik, S. (2019). Big data in healthcare: management, analysis, and future prospects. Journal of Big Data, 6(1), 1-25.

Jones, K. (2015, August 26). Health Information Management professionals’ role in patient safety. Hospital News.