D157 Healthcare Improvement Project RACI Chart

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Western Governors University

D157 Managing Resources in an Era of Disruption

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Healthcare Improvement Project RACI Chart

This section details the roles and responsibilities assigned within a healthcare improvement project, using a RACI chart framework. The chart helps clarify who is Responsible, Accountable, Consulted, or Informed for each key task or deliverable to ensure smooth project execution and effective collaboration among team members.

What is the purpose of the RACI chart in this project?

The RACI chart serves to assign clear ownership of tasks and deliverables related to the healthcare improvement initiative. It defines who is responsible for performing each task, who holds ultimate accountability, who should be consulted for expert advice, and who needs to be kept informed throughout the project’s progression. This clarity improves communication and helps prevent overlapping duties or gaps in accountability.

Who are the roles involved in this healthcare project, and what are their responsibilities?

The roles included in the project are:

Project Manager: Oversees the entire project, ensuring milestones and goals are met.
Nurse Educator: Develops educational materials and leads training.
Unit Director: Manages the operational aspects at the unit level.
Unit Manager: Coordinates daily activities and resources within the unit.
Lead Nurse Practitioner (NP): Addresses clinical concerns and leads clinical implementation.
Charge Nurses: Facilitate day-to-day nursing tasks and communication.
Registered Nurses (RNs): Execute procedures and participate in training.

Each role has specific responsibilities assigned to them for particular tasks, ensuring proper involvement and ownership.

What are the key tasks and who is responsible, accountable, consulted, or informed for each?

Below is a detailed table presenting the tasks and associated roles using the RACI format:

Task/Deliverable	Project Manager	Nurse Educator	Unit Director	Unit Manager	Lead NP	Charge Nurses	RNs
1. Define Project Scope, Create Timeline & Goals	A, R	C	C	C	C	I	I
2. Ensure Necessary Supplies Available	C	R	R	A	C	I	I
3. Create Educational/Training Materials	R	A, R	I	I	C	I	I
4. Identify and Address Any Provider-Level Concerns	I	I	I	I	A, R	I	I
5. Provide Staff with Pre-Implementation Survey	I	A	I	I	I	R	R
6. Educate and Sign off All Nursing Staff on Procedures	R	A, R	I	I	I	R	R
7. Remind Staff Daily in Pre-Shift Huddle	I	R	I	A	I	R	I
8. Prepare and Place Bathing Bins at Bedside	I	I	C	A	I	R	R
9. Complete NTK and Foley Care Each Shift & After BMs	I	I	I	A	I	R	R
10. Review CAUTI Rates Weekly	A	R	R	R	I	I	I
11. Review Nurse Compliance Each Shift	A	R	R	R	I	I	I
12. Provide Staff with Post-Implementation Survey	I	A	I	I	I	R	R

What do the RACI codes mean?

R (Responsible): The person(s) who actually complete the task or deliverable. There must be at least one responsible party per task.
A (Accountable): The individual ultimately answerable for the correct and thorough completion of the task. Only one person is accountable per task.
C (Consulted): Those whose opinions are sought and with whom there is two-way communication.
I (Informed): Those who are kept up-to-date on progress or decisions but do not actively contribute to task completion.

Summary

Using a RACI chart in healthcare projects improves clarity of roles, facilitates communication, and ensures that tasks are completed efficiently by the appropriate stakeholders. Each team member knows their level of involvement, from responsibility and accountability to consultation and information sharing, leading to better project outcomes and improved patient care quality.