Student Name
Western Governors University
D026 Quality Outcomes in a Culture of Value-Based Nursing Care
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Date
Teamwork serves as a cornerstone in all organizational settings, particularly in healthcare. What is interdisciplinary collaboration? It refers to the cooperative effort where professionals from various departments unite to tackle complex challenges within an organization (Johnson & Sollecito, 2020). In healthcare institutions with strong interdisciplinary collaboration, teams effectively analyze problems, devise solutions, and implement necessary changes to enhance patient care and organizational efficiency (Johnson & Sollecito, 2020). This case analysis explores critical aspects of interdisciplinary collaboration among healthcare teams, emphasizing teamwork dynamics, conflict management, and diversity’s role.
What challenges do new nurses face, and how can teams support them? Entering the nursing profession involves a significant learning curve. Although nursing education provides foundational knowledge, much of the practical learning happens in clinical settings. A vital responsibility of nurses is patient education, which encompasses explaining medication regimens, infection control measures, and postoperative care (Johnson & Sollecito, 2020). High-performing teams empower all members, including novices, by encouraging their active involvement in problem-solving, thereby fostering a sense of responsibility and commitment (Johnson & Sollecito, 2020).
Collaborating with pharmacy departments and offering additional educational opportunities can strengthen nurses’ teaching capabilities. Such collaboration enhances the resources available for patient education, ensuring comprehensive and accurate information delivery.
Who else should be involved in interdisciplinary healthcare teams, and why?
| Team Member | Role and Contribution |
|---|---|
| Pharmacists | Provide expertise on medications, help develop teaching tools, and identify potential adverse drug reactions. |
| Case Managers / Social Workers | Address patients’ social and post-discharge needs, coordinate care beyond the hospital, and contribute to better health outcomes (De Luca et al., 2022). |
Involving these professionals enhances the team’s ability to deliver holistic care by addressing both clinical and social determinants of health.
Why is resolving conflicts promptly important, and who should manage it? Conflicts, if left unresolved, can hinder teamwork and patient care quality. Immediate and professional conflict resolution fosters a collaborative environment where respectful communication prevails (Rosen et al., 2018). Typically, a designated team leader or facilitator plays a crucial role in mediating disputes, ensuring that conflicts do not escalate and that all voices are heard (Rosen et al., 2018).
How does diversity impact interdisciplinary teams? Teams enriched by diversity draw from a broad spectrum of experiences, perspectives, and knowledge, which can significantly enhance team performance (Mitchell et al., 2015). Inclusive environments encourage the sharing of innovative ideas and viewpoints, leading to creative problem-solving and better patient care outcomes (Crespo-Fierro, 2023). Embracing diversity is thus a strategic asset in building effective healthcare teams.
What causes breakdowns in interdisciplinary collaboration, and what are the consequences? Nurses are central to patient care, and mutual respect among healthcare professionals is fundamental for smooth collaboration (Baik & Zierler, 2019). Communication gaps during patient handoffs and daily rounds can disrupt team coordination, negatively impacting patient-centered care and safety (Dahlke et al., 2020; Bhatt & Swick, 2017). Such breakdowns undermine trust and teamwork, compromising care quality.
How can collaboration be restored when it breaks down? Recognizing the critical role of nurses and addressing any disrespectful attitudes is essential in rebuilding trust (Baik & Zierler, 2019). Promoting a culture that supports nurses’ professional development and ensures psychological safety contributes to enhanced collaboration and better patient outcomes. Creating forums for open dialogue and shared decision-making also helps repair fractured teamwork (Baik & Zierler, 2019).
Interdisciplinary teamwork remains fundamental in achieving superior patient outcomes. By valuing collaborative efforts, promoting inclusivity, and fostering a culture of respect and safety, healthcare teams can ensure high-quality, patient-centered care (Baik & Zierler, 2019). Ongoing commitment to these principles supports continuous improvement in healthcare environments.
Baik, D., & Zierler, B. (2019). Clinical nurses’ experiences and perceptions after the implementation of an interprofessional team intervention: A qualitative study. Journal of Clinical Nursing, 28(3/4), 430–443. https://doi.org/10.1111/jocn.14605
Bhatt, J., & Swick, M. (2017). Focusing on teamwork and communication to improve patient safety. American Hospital Association. https://www.aha.org/news/blog/2017-03-15-focusing-teamwork-and-communication-improve-patient-safet
Crespo-Fierro, M. (2023). The Benefits of a Diverse Nursing Workforce. AJN, American Journal of Nursing, 123(3), 17-18. https://doi.org/10.1097/01.NAJ.0000921780.57195.8a
Dahlke, S., Hunter, K. F., Reshef Kalogirou, M., Negrin, K., Fox, M., & Wagg, A. (2020). Perspectives about interprofessional collaboration and patient-centred care. Canadian Journal on Aging, 39(3), 443–455. https://doi.org/10.1017/S0714980819000539
De Luca, E., Cosentino, C., Cedretto, S., Maviglia, A. L., Bucci, J., Dotto, J., Artioli, G., & Bonacaro, A. (2022). Multidisciplinary team perceptions of the Case/Care Managers’ role implementation: A qualitative study. Acta Bio-Medica: Atenei Parmensis, 93(3), e2022259. https://doi.org/10.23750/abm.v93i3.13371
Johnson, J. K., & Sollecito, W. A. (2020). McLaughlin & Kaluzny’s continuous quality improvement in health care (5th ed.). Jones and Bartlett.
Mitchell, R., Boyle, B., Parker, V., Giles, M., Chiang, V., & Joyce, P. (2015). Managing inclusiveness and diversity in teams: How leader inclusiveness affects performance through status and team identity. Human Resource Management, 54(2), 217–239. https://doi.org/10.1002/hrm.21658
Rosen, M. A., DiazGranados, D., Dietz, A. S., Benishek, L. E., Thompson, D., Pronovost, P. J., & Weaver, S. J. (2018). Teamwork in healthcare: Key discoveries enabling safer, high-quality care. American Psychologist, 73(4), 433–450. https://doi.org/10.1037/amp0000298
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