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Western Governors University
D221 Organizational Systems and Healthcare Transformation
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According to The Joint Commission, patient falls represent the most frequent sentinel event occurring in hospital settings (Sentinel Event Data Summary, 2023). Despite various interventions aimed at reducing fall incidents, the prevalence of these events has increased annually. This trend underscores the complexity of fall prevention in healthcare environments and signals the need for continued efforts in improving patient safety protocols.
The Joint Commission’s annual reports reveal a marked rise in patient falls since 2019, with many incidents linked to unsafe staffing conditions (Sentinel Event Data Summary, 2023). This correlation is compounded by workforce challenges, notably the nursing shortage exacerbated by the COVID-19 pandemic. For instance, 30% of nurses have reported intentions to leave the profession due to pandemic-related stressors (Alltucker, 2023). Given these realities, relying solely on increasing nursing staff numbers is not feasible. Instead, systemic policy changes are essential to safeguard vulnerable patients effectively.
In 2024, The Joint Commission highlighted three key safety goals directly impacting fall prevention:
| Safety Goal | Description |
|---|---|
| Improve Staff Communication | Encourage clear and thorough communication among staff to assess and identify patients at risk of falling. |
| Use Medicines Safely | Ensure staff understand how medications can impair cognition, judgment, and physical ability, increasing fall risk. |
| Use Alarms Safely | Reduce alarm fatigue by optimizing fall alarm use and considering one-to-one sitters for high-risk patients. |
These goals emphasize a multifaceted approach, combining communication, medication management, and technology use to mitigate fall risks (2024 Hospital National Patient Safety Goals, 2024).
Patient falls in hospitals have profound consequences, spanning physical injury, emotional distress, and financial strain. A study by Dykes (2023) estimated the average cost of a single inpatient fall to be nearly $63,000, reflecting the substantial economic burden involved.
Patient Impact:
Following a fall, patients often undergo extensive assessments, including physical exams, laboratory tests, and imaging to determine injury severity. Injuries can lead to prolonged hospital stays and long-term rehabilitation, potentially hindering patients’ ability to work and care for their families. The psychological toll can also be significant, as patients may develop anxiety about future hospital visits, perceiving these environments as unsafe.
Healthcare System Impact:
For hospitals, falls divert critical resources and incur financial losses, especially since the Centers for Medicare and Medicaid Services (CMS) no longer reimburses costs related to fall-associated complications (Fehlberg et al., 2018). This policy places hospitals financially responsible, which can lead to budget constraints affecting staff compensation and overall quality of care. Consequently, hospitals may face challenges in staff retention, which can further exacerbate patient safety issues. Increased operational costs may also drive patients to seek care elsewhere, negatively impacting hospital revenue.
One effective strategy is the use of one-to-one sitters, either physically present or through virtual monitoring, particularly for patients identified as having moderate to high fall risk (Turner et al., 2022).
Implementing sitters demonstrates a proactive approach consistent with high-reliability organization principles, which emphasize relentless efforts to address complex safety challenges rather than accepting falls as inevitable. This intervention focuses on enhanced patient monitoring, thereby reducing the likelihood of falls.
| Barrier | Potential Solution |
|---|---|
| Financial Constraints | Rooming high-risk patients together and using virtual sitters who monitor multiple patients simultaneously can reduce costs. |
| Inaccurate Fall Risk Assessment | Regular staff education and nursing manager audits can improve accuracy in identifying fall risks. |
Overcoming these barriers requires collaboration among hospital administrators, nursing managers, and clinical staff. Administrators can aid by monitoring fall incidences and evaluating financial feasibility, nursing managers can lead educational initiatives and act as liaisons, and clinical staff can provide feedback and implement care strategies.
A coordinated approach is crucial. When administrators, nursing managers, and clinical staff align their objectives, they can navigate obstacles more effectively. Administrators play a vital role in resource allocation and data monitoring, while nursing managers ensure continuous education and serve as intermediaries between staff and leadership. Clinical staff are essential in implementing practices and communicating challenges, fostering a culture of safety.
Fall incidents are routinely documented by clinical staff and reported to nursing managers and hospital supervisors. By setting a clear start date for interventions like the use of sitters, hospitals can track fall rates over a defined period (e.g., 12 months) to evaluate the impact of these measures.
Currently, many hospitals operate under a functional nursing model where nurses are assigned specific tasks, and fall prevention relies heavily on alarms (Nursing delivery systems – healthcare delivery for nursing RN). Integrating one-to-one sitters necessitates a shift toward a team nursing approach, fostering enhanced communication and collaboration among nurses, sitters, and administration. This model supports more comprehensive, coordinated care tailored to patients’ fall risk needs.
Alltucker, K. (2023, May 3). US faces “perfect storm” nurse staffing crisis: About a third plan to leave, survey finds. USA Today. https://www.usatoday.com/story/news/health/2023/05/03/nursing-employment-updates-why-are-nurses-leaving-the-profession/70174183007/
Dykes, P. C. (2023, January 20). Inpatient falls and implementation of an evidence-based fall prevention program. JAMA Health Forum. https://jamanetwork.com/journals/jama-health-forum/fullarticle/2800748
Fehlberg, E. A., Lucero, R. J., Weaver, M. T., McDaniel, A. M., Chandler, M. A., Richey, P. A., Mion, L. C., & Shorr, R. I. (2018, February 2). Impact of the CMS no-pay policy on hospital-acquired fall prevention related practice patterns. Innovation in Aging. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC6002153/
Nursing delivery systems – healthcare delivery for nursing RN. (n.d.). Picmonic. https://www.picmonic.com/pathways/nursing/courses/standard/professional-standards-of-nursing-8246/healthcare-delivery-32338/nursing-delivery-systems_8471
Sentinel Event Data Summary. (2023). The Joint Commission. https://www.jointcommission.org/resources/sentinel-event/sentinel-event-data-summary/
Turner, K., Staggs, V. S., Potter, C., Cramer, E., Shorr, R. I., & Mion, L. C. (2022, January 1). Fall prevention practices and implementation strategies: Examining consistency across hospital units. Journal of Patient Safety. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7854936/
2024 Hospital National Patient Safety Goals. (2024). The Joint Commission. https://www.jointcommission.org/-/media/tjc/documents/standards/national-patient-safety-goals/2024/hap-npsg-simple-2024-v2.pdf/
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