Student Name
Capella University
MHA-FPX5001 Foundations of Master’s Studies in Healthcare Administration
Prof. Name:
Date
To be an effective leader means to set an example through integrity, inspire a collective vision, and cultivate a supportive environment that promotes growth, collaboration, and recognition. Leadership requires motivating individuals to pursue shared goals while encouraging innovation and accountability. Moreover, ethical integrity and collaborative engagement remain cornerstones of responsible leadership in healthcare (Rubino et al., 2018).
This self-assessment explores two critical components: (1) an analysis of a personal leadership and collaboration experience within a clinical setting, and (2) the ethical decision-making process faced in a challenging professional scenario. Both sections emphasize how leadership behaviors, ethical reasoning, and collaborative efforts influence professional practice and organizational success.
Throughout my tenure as a healthcare professional, I have established credibility as a reliable and committed leader by consistently demonstrating competence, empathy, and diligence in achieving tangible outcomes. My leadership style is adaptive, evolving according to the specific requirements of each project and the team’s composition. I value my team’s contribution immensely, recognizing that success in healthcare is the result of collective effort rather than individual excellence.
When I joined the Dermatology Department, I noticed a critical gap: there was no system in place to track or monitor specimens being sent to the laboratory. This inefficiency led to misplaced melanoma samples, endangering patient safety. Addressing this issue demanded a collaborative approach that integrated communication, process redesign, and shared accountability.
To navigate this situation, I adopted the servant leadership model, which emphasizes empathy, empowerment, and service to others (Eva et al., 2019). This approach was particularly effective since my team comprised both experienced and newly hired staff. Servant leadership fostered an environment of trust and respect, encouraging open communication and mutual learning.
Leadership and Collaboration Strategies Applied
| Leadership Element | Description | Outcome |
|---|---|---|
| Servant Leadership | Focused on empowerment, empathy, and shared purpose | Increased team trust and reduced turnover |
| Behavioral Decision-Making | Built rapport and mutual respect | Enhanced team morale and accountability |
| Analytical Decision-Making | Used data and reports to identify gaps | Improved system efficiency and specimen tracking |
This structured approach helped develop personal connections and reduced employee attrition, as team members felt valued and engaged. I provided role-specific training, clarified responsibilities, and established measurable objectives. The integration of behavioral and analytical decision-making styles enabled a balance between emotional intelligence and data-driven analysis (Azeska et al., 2017).
Reflecting on the experience, I recognize that while inclusivity and collaboration were strengths, adopting a slightly more authoritative decision-making stance might have accelerated progress. Nonetheless, by balancing empathy with structure, the team successfully designed a verification system that ensured checks and balances between clinical and laboratory personnel—resulting in improved specimen management and patient safety outcomes.
During my early nursing career in women’s health, I encountered a profound ethical dilemma involving patient confidentiality and moral responsibility. A young woman in her early twenties sought a termination of pregnancy and requested privacy from her partner during the consultation. She disclosed that she was born HIV positive and that her partner was unaware of her status.
From a moral standpoint, withholding such life-altering information seemed distressing; however, as a healthcare professional, I was bound by the ethical duty of confidentiality. The patient was not tested by our clinic but was born with HIV, meaning that her medical information was protected under confidentiality laws and professional ethics (Issues in Ethics: Confidentiality, n.d.). In compliance with the American College of Healthcare Executives (ACHE) Code of Ethics, maintaining confidentiality is a fundamental professional obligation rather than a discretionary act (American College of Healthcare Executives, n.d.).
Ethical Decision-Making Framework
| Ethical Principle | Definition | Application in Case |
|---|---|---|
| Autonomy | Respecting the patient’s right to make decisions | Maintained patient confidentiality and privacy |
| Beneficence | Acting in the best interest of the patient | Ensured safe termination procedure |
| Non-maleficence | Avoiding harm | Prevented emotional and legal harm through ethical discretion |
| Justice | Ensuring fairness | Applied ethical standards equally to all patients |
As the clinical coordinator, I applied both the Nursing Code of Ethics—“first, do no harm”—and the LEADS framework, which emphasizes leading self, engaging others, achieving results, and developing coalitions (Levitt, 2014). This framework provided moral clarity in balancing ethical responsibility with patient-centered care. Although personally conflicted, adhering to confidentiality upheld trust in the patient-provider relationship and reinforced ethical integrity within the clinical environment.
Leadership and ethics in healthcare are inherently interconnected. Effective leaders must not only manage operational goals but also embody moral accountability and integrity. The LEADS framework serves as a guiding structure that merges ethical decision-making with leadership development by promoting self-awareness, collaboration, and accountability (Levitt, 2014).
In reflecting upon these experiences, I recognized that leadership extends beyond administrative competence; it involves cultivating trust, demonstrating compassion, and maintaining ethical consistency even under pressure. Collaborative leadership, combined with ethical discipline, fosters resilient healthcare teams that prioritize both clinical excellence and human dignity.
In essence, leadership within healthcare is a dynamic process that blends strategic vision, interpersonal sensitivity, and ethical responsibility. A strong leader not only guides a team toward achieving goals but also exemplifies moral courage and professional integrity. By applying servant leadership principles and adhering to ethical frameworks such as LEADS and Beauchamp and Childress’ Four Principles, healthcare professionals can navigate complex challenges with empathy and clarity. Ultimately, successful leadership lies in uniting vision, ethics, and collaboration to enhance patient outcomes and organizational well-being.
American College of Healthcare Executives. (n.d.). ACHE code of ethics. https://www.ache.org/about-ache/our-story/our-commitments/ethics/ache-code-of-ethics
Azeska, A., Starc, J., & Kevereski, L. (2017). Styles of decision making and management and dimensions of personality of school principals. International Journal of Cognitive Research in Science, Engineering and Education, 5(2), 47–56. https://doi.org/10.5937/IJCRSEE1702047A
Code of Integrity. (n.d.). Veterans Health Administration. https://www.va.gov/VHAoversight/docs/VHA-code-of-integrity.pdf
Eva, N., Robin, M., Sendjaya, S., van Dierendonck, D., & Liden, R. C. (2019). Servant leadership: A systematic review and call for future research. The Leadership Quarterly, 30(1), 111–132. https://doi.org/10.1016/j.leaqua.2018.07.004
Issues in Ethics: Confidentiality. (n.d.). American Speech-Language-Hearing Association. https://www.asha.org/practice/ethics/confidentiality/
Levitt, D. (2014). Ethical decision-making in a caring environment: The four principles and LEADS. Healthcare Management Forum, 27(2), 105–107. https://doi.org/10.1016/j.hcmf.2014.03.013
Rowe, A., Mason, O., Dickel, K., & Snyder, N. (1989). Strategic management: A methodological approach. Addison–Wesley.
Rubino, L. G., Esparza, S. J., & Chassiakos, Y. (2018). New leadership for today’s health care professionals (2nd ed.). Jones & Bartlett Learning.
What is the Nursing Code of Ethics? (n.d.). Nurse.org. https://nurse.org/education/nursing-code-of-ethics/
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