At TakeMyClassOnline.net, customer satisfaction is paramount, and we are dedicated to delivering top-notch services. Our refund policy ensures that customers can seek full reimbursement in specific circumstances. Please familiarize yourself with our refund policy detailed below.
Order Cancellation: Customers may cancel an order under the following conditions:
a) No Writer Assigned Yet: If a customer requests order cancellation before a writer is assigned, they are entitled to full compensation. The paid amount will be refunded to the customer’s account on the website or their bank account.
b) Writer Assigned: Once a writer is assigned to the order, cancellation is not permitted. In such cases, the funds deposited will be added to the client’s account balance on the website and are non-refundable.
Late Delivery: Customers reserve the right to claim Time Delivery Difference Compensation in case of any delay. Compensation is calculated based on the initial deadline and the duration of the delay. However, compensation cannot be provided in the following scenarios:
a) Customer Actions: If the delay results from any actions by the customer, such as late payment or delayed submission of required material.
b) Customer End Issues: If the customer receives the product late due to issues at their end, such as internet problems, browser issues, or system failure.
Quality Issues: Customers can seek compensation if they are unsatisfied with the provided work. The Quality Assurance Team will assess the quality based on customer feedback, indicating issues with the delivered product. However, compensation requests are invalid if solely based on receiving a poor grade. Drafts provided by the company are for reference purposes only and should not be submitted directly.
For plagiarism claims, validation requires a Turnitin report. No other report will be accepted for compensation.
Refund Processing: Upon confirming the refund, the company will process the request within seven days. Please note that the company will not be liable for any Bank Transfer fees, transfer issues, or delays caused by Bank service issues.
Refunds will be processed through the Original Mode of Payment used during the transaction.
Important Notes: – TakeMyClassOnline.net does not offer subscription-based services, and there are no recurring payment packages available.
– Customers can claim a full refund within 60 days if the company fails to deliver the work within the specified timeline, as stated in our notice.
We are committed to providing the best service possible to our customers. If you have any questions or concerns regarding our refund policy, please contact us at contact@takemyclassonline.net.